Updating the TV firmware

If your TV is behaving oddly and you have tried all the solutions in the troubleshooting pages, you may need to update the TV firmware.

1. On the Help menu, select System Info, then write down your model, revision, and firmware information. See Viewing system information.
2. On a computer, go to www.insigniaproducts.com, then click Support & Service. Enter NS-19D220NA16 or NS-19D220MX16 in the box under Manual, Firmware, Drivers & Product Information, then click .
3. Follow the instructions in the Firmware Installation Guide on the Insignia website to download the firmware update and copy it to a USB flash drive.
4. Plug the USB flash drive into the USB port on the side of your TV.
5. Press MENU.
6. Press or to highlight HELP, then press or ENTER.
   
7. Press or to highlight Update Firmware, then press ENTER or . A message asks if you want to update the TV firmware.
8. Highlight OK, then press ENTER.
   While your TV installs the firmware update, your TV displays a status screen. Do not turn off your TV until the update is complete.
9. When the update is complete, unplug the USB flash drive, then press ENTER. Your TV turns off then on to complete the update.
10. If the channel list has been deleted, you need to scan for channels. For more information, see Automatically scanning for channels.
    

    Note
    If you see a message that says the firmware file is incorrect, make sure that you have downloaded the correct file for your model. If you see a message that says the update failed or the TV screen is blank and the power LED is blinking red then blue, turn off your TV, turn it back on, then run the upgrade again.

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Insignia 19" 720p 60Hz LED TV (NS-19D220NA16/NS-19D220MX16)

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